This is a mixed development. It's good if it speeds up FOIA responses, but it's frustrating that it has come to this. Why isn't our government's ability to respond to citizen requests more robust?
Though Aftergood is better than anyone in the country on these issues, I am skeptical that using private contractors to comply with FOIA requests won't negatively affect FOIA responses – the marginal drop-off in expertise will surely have some effect. It also produces unfortunate accountability issues, allowing poor responses to be blamed on contractors.